Retrieving Your Customer, Hosting Details & Passwords

Your details including login to webspace if required for non managed websites and logins for either Joomla! or WordPress if you are adding content and updating your own website will be sent to you via email and in a separate email your account password will be forwarded.

Please ensure that you always have full access to your account email address that you supply and if for any reason during your contract you decide to change email addresses please notify Mad W3b using our support page.

Your renewal invoice will be emailed this account with a due date stated for cleared payment, your account could be deleted from our servers if payment is not paid on time, it is your responsibility to update Mad W3b of any changes in circumstances.

Hosting enables your web site to be seen by the millions of internet users around the world, it needs to be placed on a server (host) with permanent, high-speed connections to the World Wide Web.

Is all Hosting the Same? The simple answer is no. Web servers are usually powered by either Windows or Linux operating systems. The speed of the actual server, speed of the connection to the web, the number of web sites hosted on a single server, and many other factors determine the speed that web pages are served to visitors.

Why is there a difference in price? A quality web server is expensive to purchase and maintain. You will have seen companies advertising "free" hosting or hosting for a few pounds per month/year, but technical support may be non-existent, meaning you have no one to turn to when the inevitable system failure occurs. Your site will be hosted on a top-quality Linux server with ample web space to hold your pages and site content. A generous monthly data transfer (bandwidth) allocation and a realistic charge if you exceed your allocation in any month plus a fast response to system failures - many technical issues are attended to as part of ongoing "routine maintenance" before we are even aware of them.